1.Refund Policy:
We do not offer refunds for software products once the purchase is completed. Before purchasing any software product from our firm, we recommend reviewing the product details, features, system requirements, and compatibility to ensure it meets your specific needs. In case of any doubts or questions, please contact our customer support team for clarification before making a purchase.
All services provided by our software firm are non-refundable. Before engaging our services, we encourage you to discuss your requirements and expectations with our team to ensure a proper understanding of the scope and deliverables. We are committed to delivering high-quality services, and if you encounter any issues during the engagement, we will work closely with you to find an appropriate resolution.
2. Cancellation Policy:
You may cancel a software subscription at any time, but please note that there will be no refunds for any remaining unused portion of the subscription period. The cancellation will prevent further billing cycles, and the subscription will remain active until the end of the current billing cycle.
If you decide to cancel a service project before its completion, no refunds will be provided for the work already performed or any upfront deposits made. The cancellation will cease any further work on the project, and any code or deliverables already developed will not be shared until the project is completed and all pending payments are settled. However, if the cancellation is initiated by our software firm for any reason, we will refund any applicable fees for services not yet rendered.
3. Exceptions:
In the rare event that you encounter technical issues with our software products, we encourage you to contact our customer support team immediately. We will investigate and resolve any software-related issues as promptly as possible. If the issue cannot be resolved, we may offer a replacement product or an alternative solution at our discretion.
If our software firm is unable to provide services due to regulatory requirements, legal restrictions, or other unforeseen circumstances, we will promptly notify you and discuss potential solutions.
4. Modification of Services:
We reserve the right to update, modify, or discontinue any of our software products at our sole discretion. In such cases, we will make reasonable efforts to notify existing customers and provide alternative options, if available.
Our software firm may make changes to the scope, features, or terms of our services. We will communicate any material changes to ongoing service engagements and seek your consent for such modifications.
5. Contact Information:
If you have any questions or concerns regarding our refund and cancellation policy, please feel free to contact our customer support team at support@tihalt.com/ +91-9611223984.
This Refund and Cancellation Policy with no refund provision is subject to change without prior notice. Please review this policy periodically to stay informed of any updates.
